GoBank

Project Overview

For this project, I was hired as a UX Designer for GoBank to create a mobile app for customers who want to apply for a loan. I had to create the online credit application interface for GoBank’s new mobile app which uses Google’s Material Design System.

Given that I have a background in banking and I “nerd out” for this topic, I was pretty excited about this project !

Paper Application

GoBank currently has customers fill out the paper credit application below.

During the brainstorming phase I made a list of the most important fields of the application to cut out all the “fluff” and see if there was a more user friendly way to organize the info.

Competitor Analysis

I completed a competitor analysis of GoBank’s main competitors. I did this to gain a better understanding of how they organized their credit applications. I specifically looked at their bottom navigation, page layout, homepage, and buttons & icons.

Sketches and Mid-Fi Prototype

After completing my research, I created sketched wireframes and then created a mid-fi prototype of GoBank’s app.

I then created a style guide and components. I wanted to ensure that the colors fit the brand of GoBank. The color blue represents loyalty, freedom, and intelligence while purple means personal power and virtue.

Style Guide & Components

Since I had to create branding for GoBank from scratch, this also included creating a logo. One important element I wanted to include in the logo was some sort of forward movement. I had quite a few ideas and iterations for it and finally found one I really liked.

Feedback I received for this first iteration included the following:

  • Place a “$” in all money related text fields

  • Bottom navigation should be fixed when scrolling

  • Include a “Back Button” and “Save & Exit” option

  • Make State text field into a drop down option

  • “+ Add Debt” should be made into a button

Iteration #1

High Fidelity Prototype

I implemented the feedback I received and created the high fidelity prototype . Please feel free to click through the prototype.

Next Steps

For the scope of this assignment I had to only build out the credit application portion of the vehicle loan process. For future iterations, I’d like to build out the following areas:

  • Loan application for all bank loans

  • My Accounts

  • Transfer Money

  • Manage Money